FitCare respects your privacy and processes personal data with responsibility, transparency, and security, in accordance with Brazil’s General Personal Data Protection Law (Law No. 13.709/2018 - LGPD).
Data We May Collect
We may collect data provided by you, such as name, email, contact information, goals, training history, preferences, questionnaire responses, self-declared health information, workout records, check-ins, and information needed to personalize your experience.
Purpose Of Processing
Data may be used to:
- create and maintain your account;
- assemble and follow your personalized fitness plan;
- personalize guidance, workouts, and content;
- respond to contacts and requests;
- improve the security, quality, and operation of the service;
- comply with legal or regulatory obligations.
Sensitive Data
Some information related to health, fitness, limitations, pain, or movement assessment may be considered sensitive personal data under the LGPD. This data is processed only when necessary to provide a personalized experience and under an appropriate legal basis, including consent when required.
Sharing
FitCare does not sell personal data. Sharing may occur only when necessary to operate the service, comply with legal obligations, protect rights, or use providers that act on behalf of FitCare with security and confidentiality duties.
Security
We adopt reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, improper disclosure, or misuse.
Data Subject Rights
You may request, as provided by the LGPD:
- confirmation that processing exists;
- access to data;
- correction of incomplete, inaccurate, or outdated data;
- anonymization, blocking, or deletion when applicable;
- information about sharing;
- withdrawal of consent;
- portability, when regulated and applicable.
Retention
Data is kept for the time necessary to fulfill the purposes described in this policy, comply with legal obligations, preserve rights, or respond to data subject requests.
Contact
To exercise your rights or ask privacy questions, contact us at [email protected].
Updates
This policy may be updated to reflect changes to the service, legal requirements, or transparency improvements. The latest version will remain available on this website.