These Terms of Service govern access to and use of the FitCare website, app, and related services, operated by FitCare Condicionamento Fisico Ltda.
By accessing or using FitCare, you state that you have read, understood, and agree to these terms. If you do not agree, do not use the service.
Purpose Of The Service
FitCare provides digital resources to support personalized fitness, including initial assessment, collection of user-declared information, workout follow-up, educational content, check-ins, and features related to exercise plans.
FitCare guidance does not replace medical, physical therapy, nutrition, or other health professional consultation, diagnosis, follow-up, or treatment.
User Account
Some features may require you to create an account and provide true, complete, and updated information.
You are responsible for keeping your access credentials confidential and for all activities performed through your account.
If you identify unauthorized use, a security failure, or suspected account compromise, contact FitCare at [email protected].
Health And Safety Information
Using FitCare may involve information about goals, routine, fitness, pain, limitations, training history, questionnaire responses, connected-device data, and other health and wellness-related data.
You must provide accurate information and stop any exercise in case of pain, discomfort, dizziness, unusual shortness of breath, or any sign of risk. Seek professional guidance before starting or changing physical activities, especially if you have medical conditions, injuries, limitations, or questions about your fitness.
FitCare may help organize and follow workouts, but the execution of activities happens under your responsibility and must respect your individual conditions.
Devices, Third-Party Data, And Integrations
FitCare may allow integrations with third-party devices, applications, or services, such as wearables and health platforms.
These integrations depend on user authorization, technical availability, third-party policies, and the quality of data provided by those services. FitCare does not control the operation, availability, accuracy, or continuity of third-party services.
When connecting an integration, you may also be subject to that third party’s terms and policies.
Permitted Use
You agree to use FitCare only for lawful purposes and in accordance with these terms.
You may not:
- use the service fraudulently, abusively, or illegally;
- try to access unauthorized accounts, data, systems, or areas;
- interfere with the security, availability, or operation of the service;
- improperly copy, modify, distribute, sell, or exploit FitCare content, brands, screens, code, or materials;
- submit false, offensive, rights-violating, or harmful information.
Intellectual Property
FitCare brands, names, visual identity, texts, images, interfaces, content, features, code, and other materials belong to FitCare or its licensors, unless otherwise indicated.
Using the service does not transfer any intellectual property rights to the user.
Plans, Payments, And Availability
Features, plans, prices, payment methods, and availability may vary depending on the service phase, region, eligibility, or commercial conditions.
When a paid offer exists, specific terms for contracting, renewal, cancellation, and refund will be presented at the applicable moment or in a separate document.
FitCare may modify, suspend, or discontinue features for maintenance, improvement, security, legal compliance, or product decisions.
Privacy And Data Protection
FitCare’s processing of personal data is described in the Privacy Policy.
By using FitCare, you acknowledge that your data will be processed according to the Privacy Policy and applicable law, including Brazil’s General Personal Data Protection Law (Law No. 13.709/2018 - LGPD).
Limitation Of Liability
To the fullest extent permitted by applicable law, FitCare will not be liable for damages resulting from:
- improper use of the service;
- inaccurate or incomplete information provided by the user;
- failure to follow safety guidance;
- unavailability, failure, or changes to third-party services;
- events outside FitCare’s reasonable control.
Nothing in these terms excludes rights that cannot be waived under applicable law.
Suspension Or Termination Of Access
FitCare may suspend or terminate access for users who violate these terms, compromise service security, harm third parties, or use the platform improperly.
The user may also request account closure or information about their data by emailing [email protected].
Changes To These Terms
These terms may be updated to reflect changes to the service or legal, operational, or commercial requirements.
The latest version will remain available on this website. Continued use of FitCare after a new version is published represents agreement with the updated terms.
Governing Law
These terms are governed by the laws of the Federative Republic of Brazil.
Contact
For questions about these Terms of Service, contact us at [email protected].